Privacy Policy

Introduction
Welcome to BROKTAIL, Where your trust is crucial to us. This Privacy Policy is crafted to explain how we,
Broktail Fashion India Private Limited, and our affiliates, collectively referred to as "we," "our," or "us,"
collect, use, protect, share, or otherwise process your personal information through the Broktail website,
accessible at https://www.broktail.com. While certain sections of the Platform may be browsed without
registration, it's important to note that our products and services are exclusively offered within India. Your
personal information will primarily be stored and processed in India, subject to data protection laws that may
differ from those in your location. By accessing this Platform, providing your information, or utilizing any
product/service offered here, you explicitly consent to adhere to the terms and conditions outlined in this
Privacy Policy, the Terms of Use, and relevant service/product terms and conditions. Furthermore, you agree to
be governed by the laws of India, including those pertaining to data protection and privacy. If you don't agree,
please don't use our platform.
Privacy Assurance at Broktail: Safeguarding Your
Trust
We collect your personal information related to your identity, demographics, and interactions with the Broktail
Platform. Information such as name, date of birth, address, telephone/mobile number, email ID, occupation, and
proof of identity or address may be requested during sign-up or while using our services. For certain products or
services, we may ask for additional details like PAN, GST number, government-issued ID cards/numbers, and
Know-Your-Customer (KYC) information. Sensitive personal information, including bank account details,
credit/debit card information, biometric data for specific features, and passwords, may also be collected. In the
course of our relationship, we collect various personal information when you use our platform, services, or
interact with us. Your shopping behaviour, preferences, and other data are also collected to enhance your
experience.
While you can browse certain sections anonymously, providing personal information makes you identifiable.
We may track your browsing behaviour, preferences, and conduct research on demographics to tailor our
services. Aggregate analysis includes information such as URL history, browser details, and IP address.
Participating in our loyalty program or third-party loyalty programs involves the collection of personal details
for rewards. Transactions on our platform and third-party platforms are recorded. We recommend reviewing the
privacy policies of third-party partners before disclosing information. We are not responsible for Third – party
platform or company policies.
Creating an account or transacting may require additional details like billing address and payment method
information. Messages posted on public platforms or feedback/product reviews are stored for dispute resolution,
customer support, and internal research.
Certain activities on our platform necessitate registration, and we may use your contact information to provide
personalized offers based on your preferences. If you receive communication claiming to be from Broktail
seeking sensitive information like OTP, exercise caution and report it to law enforcement immediately.
By using our platform, you are clearly agreeing to the terms outlined in this Privacy Policy of our platform. If
you have any concerns or disagree with any aspect of our platform policy, we recommend avoiding from using
our services & our platform.
For any inquiries or concerns related to this policy, please contact us contact@broktail.com
Last Updated: [Insert Date]
USE
Our utilization of personal information is dedicated to fulfilling your requested services, ensuring a seamless
and personalized experience. If we want to use your personal information for marketing, like sending emails or
messages, we give you the choice to say "no" and opt-out. It's up to you whether you want to participate. Our
use of your personal information extends to assisting business partners in order handling and fulfilment,
enhancing the customer experience, resolving disputes, troubleshooting issues, ensuring a secure service,
facilitating financial transactions, assessing consumer interest in our products and services, updating you on
offers and updates, customizing your platform experience, detecting and protecting against errors, fraud, and
criminal activities, enforcing our terms and conditions, and conducting marketing research, analysis, and
surveys.
On occasion, we may seek your permission to access specific functionalities on your device, such as text
messages, instant messages, contacts, camera, photo gallery, location, and device information. This access is
requested to send commercial communications, enhance your platform experience, and provide access to
products and services offered by sellers, affiliates, partners, or lending partners. Please be aware that denial of
permission may impact your access to these products and services.
In our ongoing efforts to enhance our product and service offerings, we collect and analyze demographic and
profile data related to users' activities on our platform. Your IP address is used to diagnose server issues,
administer our platform, and gather broad demographic information. Periodically, we may request your
participation in surveys conducted by us or through third-party market research agencies. These surveys may
seek personal information, contact details, gender, date of birth, demographic details (such as pin code, age, or
income level), interests, household or lifestyle information, purchasing behaviour, and preferences. Participation
in surveys is entirely voluntary, and the data collected is used to tailor your platform experience, present content
based on your interests, and display information according to your preferences.
COOKIES
We employ data collection devices like "cookies" on specific pages of the Platform to analyze webpage flow,
measure promotional effectiveness, and enhance trust and safety. These small files, placed on your hard drive,
assist in delivering our services and do not contain personal information. Certain features are exclusively
available through the use of cookies, facilitating less frequent password entry during a session and providing
targeted information aligned with your interests. Most cookies are "session cookies," automatically deleted at
the session end. You have the option to decline/delete our cookies, though it may limit certain features and
require more frequent password entry. Third-party cookies on some Platform pages are beyond our control. We
utilize third-party cookies, like Google Analytics, for marketing and analytical purposes, understanding
customer site usage. You can review Google's privacy policy and opt-out of Google Analytics. Our website may
gather general internet usage information via a cookie file, improving our site and delivering a personalized
service. Your consent to our Online Privacy Policy and the processing of Personal Information is presumed
when using our website, acknowledging the outlined purposes and those explained during data collection on the
Web.
THIRD-PARTY USE OF COOKIES AND OTHER
TRACKING TECHNOLOGIES
Certain content or applications, including advertisements, on the Website may be served by third parties, such
as advertisers, ad networks and servers, content providers, and application providers. These third parties may
utilize cookies independently or in conjunction with web beacons or other tracking technologies to gather
information about your usage of our website. The information they collect may be linked to your personal
information, or they may compile data, including personal information, related to your online activities across
various websites and online services over time. This information may be employed to deliver interest-based
(behavioral) advertising or other targeted content.
It is important to note that we do not have control over the tracking technologies employed by these third parties
or how they utilize them. If you have inquiries about a specific advertisement or other targeted content, we
recommend reaching out to the responsible provider directly.
SHARING
We may internally share your personal information among Broktail Fashion India entities, corporate affiliates,
and other entities to grant you access to their services and products. Such sharing might lead to marketing
communication from these entities unless you explicitly opt-out. Additionally, personal information may be
disclosed to third parties for purposes such as providing access to our services, meeting legal obligations,
enforcing user agreements, facilitating marketing and advertising activities, and preventing fraudulent or illegal
activities related to our services. In certain circumstances, personal and sensitive information may be disclosed
to government agencies or authorized law enforcement entities as required by law or in good faith belief to
respond to legal processes. Disclosure to law enforcement offices, third-party rights owners, or others may
occur in the good faith belief that it is reasonably necessary to enforce our Terms or Privacy Policy, address
claims of rights violations, or protect the rights, property, or personal safety of our users or the general public.
In the event of a merger, acquisition, or business reorganization involving our assets, we and our affiliates may
share or sell some or all of your personal information with the other business entity. The new entity resulting
from such transactions will be obligated to adhere to this privacy policy regarding your personal information.
TERMS & CONDITIONS
Thank you for visiting Broktail. Broktail fashion india pvt. ltd. provides this site as a service to its customers.
Please review the following basic rules that govern your use of our site. Please note that your use of our site
constitutes your agreement to follow and be bound by these terms. Since Broktail may revise this agreement at
any time, you should visit this page periodically to review the terms of your use. Should you have any questions
concerning any of our policies, please contact us.
LEGAL
This website is expressly owned and operated by Broktail fashion india pvt. ltd. Unless otherwise noted, all
design and content featured on Broktail, including navigational buttons and images, artwork, graphics,
photography, text, and the like - are copyrights, trademarks, trade dress(the visual appearance and overall image
of a product or service), and/or intellectual property that are owned, controlled, or licensed by Broktail fashion
india pvt. ltd. This website in its entirety is protected by copyright and applicable trade dress. All worldwide
rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended
solely for your personal, noncommercial use. Any use of our website and its content for purposes other than
personal and noncommercial is prohibited without the prior written permission of Broktail fashion india pvt. ltd.
Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Broktail fashion India
pvt. ltd. You may, however, download or electronically copy and print any of the page contents displayed on the
site, but please remember that these are available for your personal, noncommercial use only .If you decide to
save, copy, or send any stuff from our website through email, remember that you don't own or get any rights to
that stuff.
AVAILABILITY
At Broktail, we are committed to most of the crafting distinctive and eco-friendly merchandise that defines the
essence of Broktail. Please be aware that a significant number of our featured items are available in limited
quantities. Due to their unique and limited nature, Brands on our platform do not keep stock Brands on our
platform create items especially after an order is placed. Some designs may not be replaceable or reproduced.
When an item showcased on Broktail is no longer available after closing slots, we make every effort to
promptly remove it from the website.

contact@broktail.com